HansonEllis.com specializes in custom invitations, party favors and personalized gifts for weddings and corporate events. Since 1999, we continue to be innovative in creating new custom products and have been featured on Cable Television, NBC's Today Show, and Bride's Magazine. We offer a fun work environment and are looking for energetic and professional candidates to join our growing team.

The company is a technologically-sophisticated cutting edge online retailer. The successful applicant will join a highly-motivated, creative, entrepreneurial-minded team focused on expanding the current business. Someone who can rapidly think on their feet and capable of contributing to the productivity of the company as a whole.

We are seeking part-time and full-time. Please provide LinkedIn link profile and/or other web links (Facebook.com, Personal Website) to help us learn more about you. 

Responsibilities include:

• Answer customer calls in a courteous and professional manner
• Responsible for product knowledge and services available, selling products as well as company policies
• Provide answers to inquiries on order status, shipment, products and other questions that may arise in an efficient and timely manner via phone, email, and/or online chat support
• Place and quote customer orders accurately
• Document all responses in order management database
• Contact customers on back orders, discontinued items, and service fees when necessary
• Contact shipping carriers on customer issues
• Seek new corporate clients
• Maintain and support current clients

Experience & Education Requirements:

• Excellent written and verbal communication skills
• Minimum 2-4 years experience in telephone customer service and sales
• Detailed-oriented, strong organization and prioritization skills.
• Punctual, strong interpersonal skills and must be a team player
• Proficient with Microsoft Office (Outlook, Word, Excel) and the Internet
• Provide excellent customer service with a professional attitude
• Ability to assume sole responsibility for tracking progress of special projects and to keep project manager updated on status
• Comfortable working in a fast pace office environment with diverse types of people
• Has a strong work ethic and sense of personal responsibility
• Flexible and willing to take on additional roles in different departments
• Advanced computer & technology proficiency
• College Graduate

Please send cover letter and resume to [email protected] with Customer Service/Assistant in the subject line. If you qualify, we will contact you for an interview. HansonEllis is an equal opportunity employer. We encourage all qualified candidates to apply.
 

HansonEllis.com specializes in custom invitations, party favors and personalized gifts for weddings and corporate events. Since 1999, HansonEllis continues to be innovative in creating new custom products and have been featured on Cable Television, NBC's Today Show, and Bride's Magazine. We offer a fun work environment and are looking for energetic and professional candidates to join our growing team.

The company is a technologically-sophisticated cutting edge online retailer. The successful applicant will join a highly-motivated, creative, entrepreneurial-minded team focused on expanding the current business. Someone who can rapidly think on their feet and capable of contributing to the productivity of the company as a whole.

We are in search of amazing talent for a part-time and full-time to build partnerships with restaurants, hotels, schools, marketing agencies, and event professionals. Please provide LinkedIn link profile and/or other web links (Facebook.com, Personal Website) to help us learn more about you. 

Responsibilities Include:

• Sales with a focus on new business growth
• Use a highly consultative sales approach
• Maintain a high degree of product and service knowledge and expertise
• Promote and enhance reputation by providing a professional and positive customer experience.
• Answer customer calls in a courteous and professional manner
• Responsible for product knowledge and services available, selling products as well as company policies
• Provide answers to inquiries on order status, shipment, products and other questions that may arise in an efficient and timely manner via phone, email, and/or online chat support
• Place and quote customer orders accurately
• Document all responses in order management database
• Contact customers on back orders, discontinued items, and service fees when necessary
• Contact shipping carriers on customer issues
• Seek new corporate clients
• Maintain and support current clients

Successful Sales Associate Candidates Have:

• You are highly motivated to achieve your earning potential
• Comfortable making cold and warm calls with excellent phone presence
• Extremely organized and have a proven ability to exceed performance goals.
• Confident and enthusiastic when presenting information to decision makers
• Excellent verbal and written communication skills with strong ability to engage and persuade
• Thrive in a fast-paced, competitive team environment

What We Love:

• You deeply understand our customers and put them at the center of everything you do; aiming to serve and delight them every day.
• Respectful and act with the highest integrity.
• Ask questions to understand a perspective.
• Happy to alleviate conflict to get the right answer.
• Set clear ambitions goals.
• Accountable for your commitments
• You seek out feedback and never settle in your quest to grow and develop.

Experience & Education Requirements:

• Excellent written and verbal communication skills
• Minimum 2-4 years experience in telephone customer service and sales
• Detailed-oriented, strong organization and prioritization skills.
• Punctual, strong interpersonal skills and must be a team player
• Proficient with Microsoft Office (Outlook, Word, Excel) and the Internet
• Provide excellent customer service with a professional attitude
• Ability to assume sole responsibility for tracking progress of special projects and to keep project manager updated on status
• Comfortable working in a fast pace office environment with diverse types of people
• Has a strong work ethic and sense of personal responsibility
• Flexible and willing to take on additional roles in different departments
• Advanced computer & technology proficiency
• College Graduate

Please send cover letter and resume to [email protected] with Corporate Sales Associate in the subject line. If you qualify, we will contact you for an interview. HansonEllis is an equal opportunity employer. We encourage all qualified candidates to apply.

HansonEllis.com specializes in custom invitations, party favors and personalized gifts for weddings and corporate events. Since 1999, HansonEllis continues to be innovative in creating new custom products and have been featured on Cable Television, NBC's Today Show, and Bride's Magazine. We offer a fun work environment and are looking for energetic and professional candidates to join our growing team.

The company is a technologically-sophisticated cutting edge online retailer. The successful applicant will join a highly-motivated, creative, entrepreneurial-minded team focused on expanding the current business. Someone who can rapidly think on their feet and capable of contributing to the productivity of the company as a whole.

We are in search of amazing talent for a part-time and full-time to build partnerships with restaurants, hotels, schools, marketing agencies, and event professionals. Please provide LinkedIn link profile and/or other web links (Facebook.com, Personal Website) to help us learn more about you. 

Responsibilities Include:

• Comfortable operating commercial equipment for personalization.
• Remains updated on current product assortment and the best way to set up machines for maximum productivity
• Inspects merchandise pre-production to ensure product quality.
• Applies personalized messages to merchandise using a variety of methods and equipment.
• Inspects merchandise post production to ensure accuracy of personalization and that all quality standards have been met.
• Gift wraps and/or re-packages customer’s order according to brand and best-in-class standards.
• Confirms integrity of orders by ensuring all pieces are accounted for and appropriately packs orders for shipment.
• Performs preventative maintenance of machines and understands when to refer machines for repair.
• Remains updated on current product assortment and any potential quality issues.
• Meets established productivity and quality standards.
• Adapts to business needs through willingness to cross-train and perform other tasks as needed.

Successful Sales Associate Candidates Have:

• You are highly motivated to achieve your earning potential
• Extremely organized and have a proven ability to exceed performance goals.
• Confident and enthusiastic when presenting information to decision makers
• Excellent verbal and written communication skills with strong ability to engage in teamwork.
• Thrive in a fast-paced, competitive team environment

What We Love:

• You deeply understand our customers and put them at the center of everything you do; aiming to serve and delight them every day.
• Respectful and act with the highest integrity.
• Ask questions to understand a perspective.
• Happy to alleviate conflict to get the right answer.
• Set clear ambitions goals.
• Accountable for your commitments
• You seek out feedback and never settle in your quest to grow and develop.

Experience & Education Requirements:

• Excellent written and verbal communication skills
• Detailed-oriented, strong organization and prioritization skills.
• Punctual, strong interpersonal skills and must be a team player
• Proficient with Corel, Adobe Photoshop, Microsoft Office (Outlook, Word, Excel) and the Internet
• Ability to assume sole responsibility for tracking progress of special projects and to keep project manager updated on status
• Comfortable working in a fast pace office environment with diverse types of people
• Has a strong work ethic and sense of personal responsibility
• Flexible and willing to take on additional roles in different departments
• Advanced computer & technology proficiency

Please send cover letter and resume to [email protected] with Commercial Machine Operator in the subject line. If you qualify, we will contact you for an interview. HansonEllis is an equal opportunity employer. We encourage all qualified candidates to apply.